City departments, including health services, utilities, sanitation, public safety, parks, and recreation departments all have a common goal - to provide excellent service to the community. Department managers understand that to achieve that objective, they must effectively manage the city employees who work to deliver essential community services and keep cities operational 24/7/365.
Managing human resources can be challenging in any city, no matter its size. There are multiple departments, and each requires employees with unique skill sets. Many city department leaders have discovered that employee scheduling software helps improve communication with employees and simplifies the entire scheduling process.
Here are some ways scheduling software helps managers find the right people to perform necessary functions and ensure they are working in the right time and place.
1. Anytime, anywhere access to real-time schedules
Managers can post city employee work schedules online instantly.
Employees can see up-to-the-minute schedules on their computers,
laptops, or smartphones. When changes to the schedule are made, the
schedule is automatically updated, and a notification is sent to
anyone whose schedule was affected. Mobile apps make schedules even more
accessible to managers and employees on the go.
2. Find the right person for the job
Scheduling software allows managers to filter employees by skill
or certification and quickly identify who is available to work or
fill an open shift. For example, if your community needs a team of
CPR-certified healthcare workers who speak Spanish for a pop-up
clinic, managers can easily locate employees who meet that
3. Customize schedules
Managers can build an unlimited number of
custom schedules online in minutes.
Schedules can be created based on shifts, positions, skills,
availability, or any parameters your department requires.
4. Ensure every shift is properly staffed
calculates total hours scheduled, so
city managers can instantly see how many people or hours are
scheduled by position, shift, department, or location. Enter your
staffing requirements to instantly see whether too many or too few
employees scheduled for any time period.
5. Fill Empty Shifts
Department managers can communicate with employees using
scheduling software's integrated messaging system. Quickly email or
text individuals, all employees, or a group of qualified and
available individuals to fill open shifts.
6. Track Expiration Dates for Certifications and Training
To ensure compliance with state and local regulations, city managers can rely on scheduling software to track specific training and certifications within legal guidelines. Some systems even notify managers when certifications are nearing expiration.
City managers are committed to excellence within their government organization. Learn how ScheduleAnywhere helps them streamline scheduling and improve communication.