Success Story: Denton Police Department

May 23, 2023

Denton Police Officers Gain Anytime, Anywhere Access to Staff Schedules with ScheduleAnywhere

Customer

The Denton, Maryland Police Department is a full-service department with three divisions: Administrative, Patrol, and Criminal Investigations. It also has two K-9 teams and a Special Response Team.

Challenge

The department was using Visual Staff Scheduler Pro to schedule officers and employees. Developed by Atlas Business Solutions, the software worked well for employee scheduling. However, VSS Pro could not provide real-time schedule information to officers when they were in the field. Additionally, staff schedules were frequently updated, and administrators could not easily communicate changes to employees. That meant officers often had incorrect schedule information, resulting in improper staffing levels.

“I make changes to the schedule on an almost daily basis, and I had no way to ensure everyone had the most up-to-date schedule information.” Lt. George Bacorn, Jr.

Solution

The Denton Police Department implemented ScheduleAnywhere, Atlas’ cloud-based scheduling solution. Atlas imported the department’s employee schedules into the new software at no cost. With ScheduleAnywhere, everyone in the department can now access the most current schedule information anytime, anywhere. Officers can see up-to-the-minute schedules, and administrators can manage staffing needs using ScheduleAnywhere’s free mobile app. When scheduling changes are made, affected employees are automatically notified. Employees can submit cover, swap, time-off and other requests online, and administrators can accept or deny them. The software’s integrated messaging system allows supervisors to text or email individuals, all employees, or a select group of qualified and available personnel – enabling the department to fill open shifts quickly and easily.