ScheduleAnywhere Jobs

Career Opportunities with ScheduleAnywhere

Learn more about the exciting job opportunities available on the ScheduleAnywhere team. Submit a resume and compensation history to hr@abs-usa.com for the following positions: 

• Customer Service Representative
• Marketing Manager
• Account Manager
• Enterprise Software Sales Executive
• SEO / SEM Specialist

Customer Service Representative (Full Time or Part Time)

The ScheduleAnywhere team is seeking Customer Service Representatives who can provide world-class service to its growing number of ScheduleAnywhere users. You will contact current ScheduleAnywhere customers, ex-customers and interested prospects by phone and email. You will also handle inbound inquiries via phone, email and online chat. The goal of this position is to delight existing customers and provide potential users with accurate and timely information and help nurture them through the sales process.

Job Responsibilities:

• Contact existing customers/prospects by phone and email.
• Respond to inbound inquiries by phone/email/chat.
• Enter and manage leads in our marketing automation system.
• Prepare customer quotes.
• Other duties, as assigned.

Requirements:

• Minimum of 2+ years customer service or retail experience.
• Superior work ethic and the ability to work independently or as part of a team.
• Well-organized with a positive attitude and a desire to win and please customers.
• Excellent verbal, written and interpersonal communication skills.
• Must display professionalism and confidence.
• Strong multi-tasking and time-management skills.
• Reliable team member that can be counted on to assist where needed.
• Knowledge of Windows/MS Office/Internet apps required.

Marketing Manager (Full Time)

With our continued growth, we are now looking to add a Marketing Manager to our team. You will be responsible for all marketing activities for our SaaS-based, employee scheduling software, ScheduleAnywhere. The focus of this role is to increase inbound leads for our sales team through the effective design, execution and measurement of marketing activities. 

Job Responsibilities:

• Develop, execute and track targeted marketing campaigns aligned with industry verticals and other target markets.
• Write ads, emails, press releases, articles, blog posts, case studies, newsletters, and other print or digital material to gain consistent recognition and visibility in our markets.
• Manage pay-per click budgets and keywords for effective lead management.
• Determine relevant print, online and social media channels for optimal visibility.
• Build relationships with industry journalists and pitch stories to the targeted media.
• Research and develop PR opportunities to promote our service in both traditional and social media.
• Use Google Analytics and other measurement tools to track and report the effectiveness of marketing efforts, and to continually find ways to improve on those metrics through testing and new initiatives.

Requirements:

• BA/BS in Marketing, Communications, or Business Administration.
• 5+ years of experience in product or service marketing.
• Strong organizational skills, extremely high attention to detail, able to manage multiple time-sensitive projects concurrently.
• Excellent proficiency with CRM and marketing automation software.
• Familiar with web analytic tools such as Google Analytics and Google AdWords, etc.
• Knowledge of Pay-per-click (PPC), e-mail marketing, Search Engine Optimization (SEO).
• Exceptional verbal and writing communication skills.
• Proven creative writing skills for marketing and advertising.
• Versed in leveraging social media as a business tool. 

Account Manager (Full Time or Part Time)

The ScheduleAnywhere team is seeking customer-focused Account Managers to provide world-class service to its growing number of ScheduleAnywhere users. Account Managers will be responsible for renewing and growing revenue within a defined set of current accounts. The goal is to "delight" customers by ensuring they gain value from ScheduleAnywhere, resulting in customer renewals and revenue expansion.

Job Responsibilities:

• Cultivate and maintain ongoing customer relationships by assessing customer needs, understanding business requirements and managing overall expectations.
• Proactively review customer usage to identify additional areas of usage and benefit.
• Identify, develop and close growth opportunities within organizations to expand and entrench our position with each customer.
• Act as a point of contact for customers and to help escalate and facilitate the resolution of customer-related issues.
• Plan, coordinate and deliver web-based product demos.
• Provide online, end-user training, as required.
• Consistently and effectively use CRM (Infusionsoft).
• Gain a working knowledge of our sales process, lead management system, customer database, and accounting system.
• Other responsibilities and duties as the account management team grows and evolves.

Requirements:

• Minimum of 2+ years of successful sales, account management or customer service experience.
• Superior work ethic and the ability to work independently or as part of a team.
• Strong presentation, organizational and planning skills.
• Excellent verbal and written communication skills.
• Must display professionalism and confidence.
• Strong multi-tasking and time-management skills.

Enterprise Software Sales Executive (Full Time)

Are you an experienced enterprise software sales executive looking to take your next step with a growing company? Do you want to see a direct impact by working for a smaller company with a big company reputation? If you have a proven track record of successfully selling enterprise software or workforce management solutions in healthcare, government or energy, this opportunity is for you. Some travel required.

Requirements:

• At least 5 years experience selling enterprise software to C-level decision makers (CEOs, CIOs, CFOs and CTOs).
• Proven leadership in significantly increasing product market share and consistently exceeding sales quotas/goals and building out sales organizations.
• Proven track record in growing existing accounts, forming strategic alliances and identifying new business opportunities.
• Sales methodology experience, including the ability to develop and enhance sales procedures to shorten the sales cycle.
• Experienced in full sales cycle, including prospecting, negotiation and closing.

SEO / SEM Specialist (Full Time, Part Time or Contract)

Do you have proven experience in the areas of SEO and SEM? Atlas Business Solutions, Inc. is seeking an individual to develop, execute and manage its online presence. This includes implementing a self-directed strategic plan for achieving organic ranking success for targeted keywords and generating significant increases in organic traffic and leads/trials. In addition, this individual will oversee and manage PPC budgets and campaigns across multiple products and keyword focuses.

Requirements:

• 2 to 5 years of experience in SEO and SEM with an agency or as an in-house specialist managing SEO activities and PPC campaigns.
• Excellent knowledge of SEO factors.
• Knowledge of best practices to boost organic rankings.
• Planning and implementing logical site architectures.
• Planning and executing successful link building campaigns.
• Can demonstrate increases in the rankings, large traffic improvements and visibility of websites worked on through SEO.
• Strong grasp of Google Analytics and other web analytics platforms. Google certification a plus.
• Perform and optimize daily management of PPC accounts on Google AdWords and Bing adCenter platforms.
• Ability to measure the effectiveness of strategy (rankings, traffic, conversion) on customer acquisition goals.
• Ability to analyze reports and communicate findings.