ScheduleAnywhere Jobs

Career Opportunities with ScheduleAnywhere

Learn more about the exciting job opportunities available on the ScheduleAnywhere team. Submit a resume and compensation history to hr@abs-usa.com for the following positions: 

• Customer Service Representative
• Marketing Manager
• Account Manager
• Sales Executive
• SEO / SEM Specialist

Customer Service Representative (Full Time or Part Time)

The ScheduleAnywhere team is seeking Customer Service Representatives who can provide world-class service to its growing number of ScheduleAnywhere users. You will contact current ScheduleAnywhere customers, ex-customers and interested prospects by phone and email. You will also handle inbound inquiries via phone, email and online chat. The goal of this position is to delight existing customers and provide potential users with accurate and timely information and help nurture them through the sales process.

Job Responsibilities:

• Contact existing customers/prospects by phone and email.
• Respond to inbound inquiries by phone/email/chat.
• Enter and manage leads in our marketing automation system.
• Prepare customer quotes.
• Other duties, as assigned.

Requirements:

• Minimum of 2+ years customer service or retail experience.
• Superior work ethic and the ability to work independently or as part of a team.
• Well-organized with a positive attitude and a desire to win and please customers.
• Excellent verbal, written and interpersonal communication skills.
• Must display professionalism and confidence.
• Strong multi-tasking and time-management skills.
• Reliable team member that can be counted on to assist where needed.
• Knowledge of Windows/MS Office/Internet apps required.

Marketing Manager (Full Time)

With our continued growth, we are now looking to add a Marketing Manager to our team. You will be responsible for all marketing activities for our SaaS-based, employee scheduling software, ScheduleAnywhere. The focus of this role is to increase inbound leads for our sales team through the effective design, execution and measurement of marketing activities. 

Job Responsibilities:

• Develop, execute and track targeted marketing campaigns aligned with industry verticals and other target markets.
• Write ads, emails, press releases, articles, blog posts, case studies, newsletters, and other print or digital material to gain consistent recognition and visibility in our markets.
• Manage pay-per click budgets and keywords for effective lead management.
• Determine relevant print, online and social media channels for optimal visibility.
• Build relationships with industry journalists and pitch stories to the targeted media.
• Research and develop PR opportunities to promote our service in both traditional and social media.
• Use Google Analytics and other measurement tools to track and report the effectiveness of marketing efforts, and to continually find ways to improve on those metrics through testing and new initiatives.

Requirements:

• BA/BS in Marketing, Communications, or Business Administration.
• 5+ years of experience in product or service marketing.
• Strong organizational skills, extremely high attention to detail, able to manage multiple time-sensitive projects concurrently.
• Excellent proficiency with CRM and marketing automation software.
• Familiar with web analytic tools such as Google Analytics and Google AdWords, etc.
• Knowledge of Pay-per-click (PPC), e-mail marketing, Search Engine Optimization (SEO).
• Exceptional verbal and writing communication skills.
• Proven creative writing skills for marketing and advertising.
• Versed in leveraging social media as a business tool. 

Account Manager (Full Time)

The ScheduleAnywhere team is seeking a highly motivated Account Manager to service and support its growing number of customers. This person will be responsible for expanding existing accounts, as well as prospecting related opportunities. The goal of this position is to "delight" current and new users by ensuring they gain value from ScheduleAnywhere, resulting in license renewals and revenue growth.

Job Responsibilities:

• Calling and emailing customers to foster an ongoing relationship.
• Researching, identifying and prospecting growth opportunities with customers and related entities.
• Soliciting and obtaining new license agreements.
• Being the point of contact for select customers.
• Providing web-based demos and training.
• Working identified inbound leads.
• Consistently and effectively using CRM.
• Gaining a thorough knowledge of our sales process, lead management system, and customer database.

Requirements:

• Minimum of 2+ years of successful sales, account management or customer service experience.
• Superior work ethic and must be an independent worker.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time-management skills.
• Professional and confident.

Sales Executive (Full Time)

The ScheduleAnywhere team is seeking a self-motivated Sales Executive to help grow its customer base. This person will be responsible for acquiring new customers within the healthcare industry. To be successful in this role, you must be able to acquire a thorough knowledge and understanding of ScheduleAnywhere and be able to identify prospective customer's needs and demonstrate how the product can meet their requirements. You need to be a team player who is willing to go above and beyond to help customers and the company be successful.

Job Responsibilities:

• Responding to inbound leads by following a defined communication plan.
• Identifying and prospecting related sales opportunities.
• Providing live online demos and training.
• Closing new customers and all sales into company CRM and database.
• Providing customer training and support, as needed.
• Following up with customers to ensure successful adoption.
• Preparing and submitting price quotes, including RFIs and RFPs.
• Participating in team meetings relating to sales and product development.
• Attending several national and regional trade shows.

Requirements:

• Minimum of 3+ years of successful software or technology solution selling experience.
• Proven track record of acquiring new customers.
• Experienced in full sales cycle, including prospecting, quoting, negotiating and closing.
• Creative problem-solving skills and the ability to respond quickly.
• Superior work ethic with strong presentation skills.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time-management skills.
• Self-motivated and goal driven.

SEO / SEM Specialist (Full Time, Part Time or Contract)

Do you have proven experience in the areas of SEO and SEM? Atlas Business Solutions, Inc. is seeking an individual to develop, execute and manage its online presence. This includes implementing a self-directed strategic plan for achieving organic ranking success for targeted keywords and generating significant increases in organic traffic and leads/trials. In addition, this individual will oversee and manage PPC budgets and campaigns across multiple products and keyword focuses.

Requirements:

• 2 to 5 years of experience in SEO and SEM with an agency or as an in-house specialist managing SEO activities and PPC campaigns.
• Excellent knowledge of SEO factors.
• Knowledge of best practices to boost organic rankings.
• Planning and implementing logical site architectures.
• Planning and executing successful link building campaigns.
• Can demonstrate increases in the rankings, large traffic improvements and visibility of websites worked on through SEO.
• Strong grasp of Google Analytics and other web analytics platforms. Google certification a plus.
• Perform and optimize daily management of PPC accounts on Google AdWords and Bing adCenter platforms.
• Ability to measure the effectiveness of strategy (rankings, traffic, conversion) on customer acquisition goals.
• Ability to analyze reports and communicate findings.