Randolph County Emergency Services Streamlines Shift Planning With 911 Dispatch Scheduling Software
Randolph County Emergency Services made scheduling more productive by implementing ScheduleAnywhere
Fargo, ND - February 23, 2016 - Atlas Business Solutions, Inc. announced the Randolph County Emergency Services department chose ScheduleAnywhere to eliminate the paper trail of requests and make scheduling more efficient. Until October 2015, the emergency services center had used spreadsheets and shift swap sheets in paper-form to make the schedule. Now, they're using this 911 dispatch scheduling software to ease the many headaches that came with this approach.
The biggest challenge Randolph County Emergency Services saw before making the switch to ScheduleAnywhere was formatting. Each new month in the spreadsheet was burdensome to create because the first started on a different day each month. As the paper leave requests and shift swap forms accumulated on the desks of schedulers, it became more difficult to track.
Now, the services center enjoys adding shifts to pre-made monthly forms ahead of time, dramatically reducing their formatting times. Online schedule and leave requests eliminate the need for a paper trail. Part-time employees can also see when there is a shift opening and schedule themselves into work. Supervisors get the same luxury of seeing their staffing levels so they can plan and cover shifts accordingly. This, "...saves a lot of headache versus calling each person individually," according to the assistant 911 Communications Supervisor, Captain Keena Heaton. When it's time for evaluations, the team uses the software to go back and see how often a person called in sick or took leave.
The entire staff has had a very positive reaction to the new software. They appreciate the convenience of viewing their schedule from a phone or tablet. Getting started was fast and easy with the help of the ScheduleAnywhere team.
What is ScheduleAnywhere?
ScheduleAnywhere is online employee scheduling software from Atlas
Business Solutions. This Software as a Service (SaaS) works for any
business that schedules shifts, including healthcare, public
safety, energy, government and business services. The software
ensures proper shift coverage, eliminates scheduling conflicts,
manages shift rotations, tracks time-off and hours scheduled,
handles staff availability and time-off requests, tracks skills and
certifications, and estimates payroll costs. ScheduleAnywhere is
used by thousands of managers and businesses daily to streamline
the employee scheduling process. For more information, please visit
www.scheduleanywhere.com.
Free trial accounts are available and pricing is based on the
number of employees scheduled.
About Randolph County Emergency Services
The Randolph County Emergency Services department provides
around-the-clock service to the community to prevent and minimize
the loss of life, pain and suffering, property loss and
environmental damage from fire, natural disasters and medical
emergencies. The 911 center operates 24-hours a day with 24
full-time staff and 10 part-time employees.
About Atlas Business Solutions
Atlas Business Solutions, Inc. is a leading developer of
easy-to-learn, easy-to-use, and affordable business management
software. Founded in 1991, the company is recognized as an industry
leader in employee scheduling software and was named as one of
Software Magazine's Top 500 Software Companies in 2004 through
2007, 2010, 2013 and again in 2014.