Privacy Policy

Updated: 4/1/2022

TimeClock Plus, LLC ("TCP") is committed to protecting the privacy of its ScheduleAnywhere customers and their employees. TCP is the sole owner of all personally identifiable information collected on this website and has a strict policy of not selling its customer information to other companies. This privacy statement covers www.scheduleanywhere.com.

Information Collection
 Personally identifiable information is collected in several ways: (1) when creating a free ScheduleAnywhere trial account; (2) when adding employees to your ScheduleAnywhere account, either manually or via API or import; (3) when entering information into your employee profile; and (4) when contacting TCP information is collected; such as name, employee ID, telephone numbers, cell phone number and carrier, email addresses, address, location, department, position and skills. This information is all kept confidential.

Information Use
 TCP uses personally identifiable information in the aggregate to determine demographic information to improve its products and services. TCP may access personally identifiable information for the purpose of providing end-user customer support. In addition, the information you provide allows TCP to keep you informed about ScheduleAnywhere. If you create a ScheduleAnywhere account, access ScheduleAnywhere, contact technical support or request information, TCP will send you information regarding ScheduleAnywhere by email, as well as information on related TCP products and services. You can elect not to receive promotional emails by opting out. For more information, please refer to the Promotional Emails & Opt-out section below.

Cookies
 TCP uses cookies to remember ScheduleAnywhere users and keep track of user sessions. If your browser cannot accept cookies, or is set to not accept cookies, you won't be able to use ScheduleAnywhere. Usage of a cookie is in no way linked to any personally identifiable information.

Log Files
 TCP may use IP addresses to analyze trends, administer the site, track user's movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Third Party Collection and Use
 TCP will not disclose any personally identifiable information or data submitted by you to a third party without your permission, nor will it supplement it with other information, in ways other than those disclosed in our privacy policy.

Disclaimer: Though TCP makes every effort to preserve customer privacy, it may need to disclose personally identifiable information when required by law wherein TCP has a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on this website.

Agents
 TCP uses credit card processing companies to bill you for your ScheduleAnywhere subscription. These companies do not retain, share, store or use personally identifiable information for any other purposes. These third parties are prohibited from using your personally identifiable information for any other purpose.

Promotional Emails & Opt-out
If you receive promotional emails and wish to opt-out, click on the Unsubscribe link at the bottom of the email or send an email to support@scheduleanywhere.com with word REMOVE in the subject line, or call 325-223-9500.

Security
 TCP takes every reasonable precaution to protect your personally identifiable information and payment information. Only TCP employees who need this information to perform a specific job (for example, a customer service, technical support representative or account manager) are granted access to personally identifiable information and payment information. All TCP employees are required to sign a non-disclosure agreement as a condition of employment.  

TCP uses SSL (Secure Socket Layer) encryption for all its credit card transactions, and the ScheduleAnywhere website is authenticated by GoDaddy as secure if you login using the HTTPS connection. Your credit card information is shared with a third party for payment purposes only. TCP does not store credit card information on the ScheduleAnywhere web site.

Modifying, Updating or Deleting Information
 If you would like to modify, update, or delete your personally identifiable information within ScheduleAnywhere, please login to ScheduleAnywhere and make the necessary edits to your information or your employees' information. Deactivating an employee does not remove personally identifiable information. It only makes the employee inactive. You need to remove personally identifiable information from an employee's profile for it not to reside on the ScheduleAnywhere web site.

To have your personally identifiable information removed from the TCP customer database and CRM (i.e. you are no longer using ScheduleAnywhere), please send an email to support@scheduleanywhere.com or call 325-223-9500. You may cancel your ScheduleAnywhere subscription in accordance with our Terms of Service or your license or hosting agreement, if applicable.

Disclaimer: Even if you delete personally identifiable information from the ScheduleAnywhere web site, your data will still reside in on-site and off-site database backups and may reside in test databases local to TCP. Your data may reside in backup databases and log files for up to one (1) month until database backups are recycled. TCP test databases are not available online and are purged periodically. 

GDPR - EU Customers Only
The EU General Data Protection Regulation (GDPR) comes into effect on May 25, 2018. We're reviewing our procedures and investing in our infrastructure to help you take advantage of the changes under GDPR. If you're in the EU and using ScheduleAnywhere, you may be able to:

  • Ask for a copy of the personal data we've collected about you.
  • Ask for a copy of the personal data you provided for our products and services.
  • Request that we stop sending you direct marketing messages.
  • Ask that we stop using your personal data for certain purposes.
  • Ask that we amend or delete your personal data.

See Modifying, Updating or Deleting Information for more information on managing your personally identifiable information. Please email GDPR@scheduleanywhere.com with any questions about your personally identifiable information.

Notification of Changes
 Changes to the TCP privacy statement are posted on ScheduleAnywhere web site and change periodically. If TCP is going to use personally identifiable information in a way not stated at the time of collection, TCP will contact you via email and request your permission. If TCP is unable to contact you due to an opt-out preference, TCP will not use your customer information in accordance with the privacy statement change.

Questions
If you have any questions, please contact:
TimeClock Plus, LLC - Privacy Policy
Email: support@scheduleanywhere.com
Phone: 325-223-9500

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